★Information on US, EU And Northern Ireland Shipping ★
Orders to the US
What is the 10% fee at checkout for US orders?
Myself and other small businesses in the UK are now using Royal Mail’s new PDDP system for tariffs. The 10% fee added at checkout is a mandatory import duty paid directly to US customs — it is not enforced by me, and I don’t take any of this money.
This means you won’t be charged any extra customs fees when your order arrives, making the process much smoother and avoiding surprises at the door <3
I want to say a huge thank you to all my US customers for your support over the years. I really hope this tariffs situation doesn’t affect the relationship we’ve built or put you off ordering from small businesses over in the UK <3 :’)
Orders to the EU and Northern Ireland
Orders to EU and Northern Ireland
✨ All EU and Northern Ireland customers will be charged a 20% import tax at checkout (alongside shipping). This isn’t an extra fee from me—it’s the standard VAT/import duty required by EU law. I take care of paying this each month through the IOSS system, so your parcel arrives with no extra charges or customs hassle
By paying it at checkout, your order will arrive with no hidden charges, no surprise customs bills, and no postal handling fees. I pay monthly to stay GPSR and IOSS compliant, which means your parcel clears customs via the green channel for a faster, smoother delivery 🚀
Why this is good for you:
• ✅ No unexpected customs bills at your door
• ✅ No extra handling charges from postal services (often up to €20 if unpaid)
• ✅ Faster, stress-free delivery
Orders Over €150 (Excluding Taxes and Delivery):
For orders above €150 (excluding shipping), the 20% charge at checkout still applies. However, some additional duties may be requested by your local postal service on delivery. Sadly, I can’t cover or predict these as they vary by country 💌
I really appreciate your understanding and support in helping small businesses like mine continue to ship safely and reliably across Europe. Your support means the world! 💛
Product Safety (GPSR)
The health and safety of our customers is of paramount importance to us, which is
why all our products are compliant with the General Product Safety Regulation -
Regulation (EU) 2023/988.
For any health and safety issues regarding our products, please contact us directly
via post or email at edenclifton@outlook.com or alternatively you can contact our
authorised EU Representative at GPSR@euify.eu.
Manufacturers Contact Details;
Eden Clifton Limited
Brighton, United Kingdom
edenclifton@outlook.com
Our Import One-Stop-Shop (IOSS) VAT, EU Product Representative and GPSR Intermediary details are;
Our EU Product Representative contact details are
EUify OSS B.V.
Prinses Margrietplantsoen 33
2595 AM, Den Haag
The Netherlands
Info@euify.eu